Hilton - Area Office - Singapore
103 Penang Road
The Manager, Field Technology Projects – Asia Pacific will manage and track field technology projects (Property Technology) for owned, leased and managed hotels in Asia Pacific as part of an integrated program management to drive alignment between Hilton Corporate Technology and hotels and deliver operational efficiencies in the business.
These projects include but not limited to cloud adoption projects such a migration of existing on premise systems onto the cloud, central hotel application upgrades, 3rd party integration requirements and regional improvement projects requiring technology engagement and enablement.
You will support the area and engage cross-functional and regional stakeholders for demand planning and project prioritization, manage cross-projects activities’ dependencies and trade-offs and determine investment requirements to meet Hilton Technology standards.
You will also collaborate with various functional leads and vendors to provide guidance and leadership in ensuring compliance with Hilton Technology standards, project methodology and processes. He/ she will be the main liaison between Global technology group and the regional leadership and local hotels to review the requirements and deliverables of the project including scope or work and responsibilities. He/she will provide regular reporting and communications related to the project including KPI. Additionally, he/she will provide analysis on how to mitigate the risks and make recommendations to address issues related to the projects.
What will I be doing?
As the Manager, Field Technology Projects – Asia Pacific, you will be responsible for performing the following tasks to the highest standards:
Ensure Approved Hilton Technology methodology and tools are used when managing projects.
Create and Coordinate individual site project and action plans.
Work with Functional Leads and Operations to ensure project requirements and timelines are aligned.
Contribute to review and streamlining work processes to increase efficiencies and make sure projects are on schedule.
Ensure all project changes and potential risks are communicated to the relevant parties.
Ensure technology standards and best practices are communicated and implemented.
Review technology requirements of the project and engage relevant Technology SMEs, Security and Legal to determine scope and requirements.
Disseminate, organize and communicate updates and progress regarding the project.
Provide reporting analytics/summaries to stakeholders for key projects on a Monthly/Quarterly basis.
Provide recommendations and insights by performing Data Analysis for optimizing project efficiencies.
Communicate, plan and manage the implementation of technology project as well as project change controls that impact Field Technology.
Coordinate the schedule of various technologies vendors in accordance with the overall project timeline.
Maintain and communicate risks and issues logs throughout the project.
Inform regional senior leadership of project progress and highlight key issues to help the decision-making process objectives.
Responsible for the compilation of documentations related to the project.
Ensure that agreed procurement standards and relevant third parties processes are maintained.
Prepare and submit regular project status report.
Creating/Maintaining project documentation where required.
Leverage existing tools or identify tools for efficiencies and productivity.
What are we looking for?
A Manager, Field Technology Projects – Asia Pacific serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Four (4) year college degree or significant work experience in lieu thereof
Advanced degree preferred or certification in Project Management
Significant experience of five or more years in technology roles within hotel operations and hospitality technology.
Over 5 years progressive experience in IT with good understanding of technology deployment
Over 3 years management and/or project management experience
Strong problem definition and risk analysis skills
Creative problem-solving skills
Proactive and adaptable to modify approach or style to achieve goals
Have the tenacity to maintain effectiveness in situations of disappointment
Knowledge of new technologies and applications
Excellent organizational and project management skills
Excellent verbal, written and presentation skills
Ability to prioritize efforts effectively and flexibly adapt to changing business requirements in a fast paced, constantly changing environment
Ability to influence internal and external service providers to meet or exceed Hilton’s project objectives
Strong vendor management experience
Ability to travel as required
Global experience advantageous
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Brand : Hilton Corporate
: Day Job
: Information Technology/Systems