Apr 15, 2019

Field Service Engineer

  • GLORY GLOBAL SOLUTIONS (S)
  • Singapore

Job Description

Job Title Field Service Engineer Job Description You are responsible for Onsite/remote support and troubleshooting of Philips MA&TC equipment Responsible for executing service events (maintenance and installation) in compliance with the Business Unit (BU) / Business Line (BL) service manuals and relevant quality standard policies Responsible for completeness and accuracy of service records with particular attention to test and inspection results Responsible for reporting identified device safety issues Responsible for reporting customer feedback according to applicable quality standard policy and follow up with relevant assigned quality and regulatory training in a timely manner Be aware of customer needs and potential commercial leads through customer visits and provide feedback and recommendations to the management, relevant people within the organization Support the District Customer Services and Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc. To succeed in this role, you should have the following skills and experience Diploma in IT, Biomedical, Electrical and Electronics Engineering or equivalent Excellent communication skills Good troubleshooting skills Is a team player Prior experience in the healthcare industry would be preferable Why should you join Philips? Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video. To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions. Contact If you forgot your password, you can click the Forgot Password button on the Sign In screen to reset it. In case of technical difficulties, please send an email to careersite@philips.com. (Note: To ensure fairness and legal compliance in our recruitment processes, only technical issues will be monitored through the above inbox. Please do not submit resumes or applications to this email, as they will not be reviewed. Only applications received through the online application process will be considered.)

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