Sep 17, 2019
Singapore Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Responsibilities 1) Perform outbound calls as a marketing tool to carry out a variety of sales and marketing activities, including cold calls, cross selling and up selling to new and existing customers 2) Attend to telephone queries from customers and direct such calls to an appropriate Company or Bank personnel where necessary. 3) Perform any after-call functions to complete the cycle of call 4) Achieve pre-set Key Performance Indicators for the individual and assist in the achievement of the overall sales target as set by the Company and/or the Bank. 5) Provide feedback and suggestions on programmes handled to improved and/or enhance existing and future telemarketing programmes 6) Perform duties/tasks ancillary to the selling activities cited above, including mailing, typing, faxing and dispatching from time to time. 7) Complete daily and weekly reports to measure individual effectiveness and provide figures showing weekly productivity of individual. 8) Ensure each call handled meets the service standards of the Company and the Bank 9) Create and/or maintaining proper client, call and sales records and customer database as required by the Company and/or Bank. 10) Ensure confidentially of data in the manner and to the extend required by the Company and/or the Bank. Qualification 1) Minimum Diploma and above 2) Experience in telesales within finance industry is a must 3) Self driven and goal oriented 4) CMFAS M5/M9 If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of December 31, 2018, we had over $1.1 trillion (US$794 billion) in assets under management and administration, and in the previous 12 months we made $29.0 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Genesis Financial Group Singapore